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All work

AI product

EMA

A customer assistant that listens, understands, and recommends the right product.

EMA — A customer assistant that listens, understands, and recommends the right product.

The situation

Product finders on retail sites are filters wearing a costume. A customer who does not know the category cannot filter their way to an answer.

What we built

01

Assistant that takes a described need instead of a set of filters

02

Answers in the customer's language, on the Solace voice stack

03

Recommendation surface that a retailer can point at their own catalogue

Where it stands

Live as a Solace product.

Something like this?

Tell us what you are building. We reply within an hour, every weekday.