AI product
EMA
A customer assistant that listens, understands, and recommends the right product.
The situation
Product finders on retail sites are filters wearing a costume. A customer who does not know the category cannot filter their way to an answer.
What we built
- Assistant that takes a described need instead of a set of filters
- Answers in the customer's language, on the Solace voice stack
- Recommendation surface that a retailer can point at their own catalogue
Where it stands
Live as a Solace product.
Something like this?
Tell us what you are building. We reply within an hour, every weekday.